At WorldWide Business Products, Inc. dba Coast Internet Solutions, we value our customers and wish to provide them with a positive experience. To offer you the best service possible, all customers need to follow the same rules and guidelines. These policies are intended to make WorldWide Business Products, Inc. dba Coast Internet Solutions's Service available to all our customers as consistently and efficiently as possible.

User-Supplied Content
All services may be used for lawful purposes only. Through WorldWide Business Products, Inc. dba Coast Internet Solutions's Service, you may have access to chat areas, bulletin boards, web pages, email, or other services that enable you to send or post materials ("content") and make that content available to others. You must not submit, publish, or display on the Network any defamatory, inaccurate, abusive, obscene, infringing, or threatening content. In addition, you may not submit, publish, or display any content that violates any US Federal, State, or Local law. You are solely responsible for the content you make accessible through the WorldWide Business Products, Inc. dba Coast Internet Solutions Network. You may not use the Service to assist any other person or entity to violate any Federal, State, or Local laws, ordinances, or regulations.

WorldWide Business Products, Inc. dba Coast Internet Solutions is not obligated to monitor the network to examine available content. You hereby acknowledge that if we are made aware of content that is determined to be, in its sole discretion, unacceptable, undesirable, offensive, indecent, obscene, excessively violent or otherwise objectionable, WorldWide Business Products, Inc. dba Coast Internet Solutions has the right, but not the obligation, to edit, remove or deny access to such content. WorldWide Business Products, Inc. dba Coast Internet Solutions may disclose any content or records concerning customer's account as required to satisfy any law, regulation, governmental request or court order.

Sites that promote any illegal activity or content that may be damaging to WorldWide Business Products, Inc. dba Coast Internet Solutions's servers or any other server on the Internet are strictly prohibited. Links to such materials are also prohibited. In addition, any site selling or promoting bulk email service is not allowed. Below are some examples of non-acceptable content or links:

• Pirated Software (Warez) - Any software that is copyrighted and not freely available for distribution without cost; i.e. ROMs, ROM Emulators and MPEG Layer 3 files (MP3).
• Copyright Violations - Violation of copyrights held by individuals and corporations or other entities can result in civil and criminal liability for the infringer.
• Hacking/Phreaking - Includes sites with material, links, or resources for hacking, phreaking, viruses, anarchy, or any type of site that promotes or participates in willful harm to Internet sites or providers.

CGI Scripts
Each WorldWide Business Products, Inc. dba Coast Internet Solutions account comes fully equipped with its own pre-configured CGI-Bin. Customers are free to use any CGI-scripts provided with their account or add any additional ones they require. Any CGI-scripts deemed to be adversely affecting the server performance or the network integrity may be shut down without prior notice. CGI-script sharing with domains not hosted by WorldWide Business Products, Inc. dba Coast Internet Solutions is not allowed.

Chat Rooms
WorldWide Business Products, Inc. dba Coast Internet Solutions prohibits its customers from installing outside chat rooms on their domain, as these tend to be a resource problem. WorldWide Business Products, Inc. dba Coast Internet Solutions does provide its customers a choice of Java chat rooms to choose from for a nominal monthly charge. These chat rooms were designed to meet the growing needs of customers and function without hindering the performance of the servers for others.

Server Resources
Any web site that uses a high amount of server resources (such as, but not limited to CPU time, memory usage, and network resources) will be given an option of either upgrading their service level or reducing the resource used to an acceptable level.

Background Running Programs
Background daemons in general are prohibited. WorldWide Business Products, Inc. dba Coast Internet Solutions will consider requests on a per-application basis. If allowed, extra charges will be assessed based on resource requirements for system maintenance.

IRC
WorldWide Business Products, Inc. dba Coast Internet Solutions currently prohibits its customers from operating IRC or IRC Bots on any of the servers in the WorldWide Business Products, Inc. dba Coast Internet Solutions Network.

Commercial Advertising/Mass Mailings/UCE/SPAM
You must not use the WorldWide Business Products, Inc. dba Coast Internet Solutions Network, WorldWide Business Products, Inc. dba Coast Internet Solutions equipment or any WorldWide Business Products, Inc. dba Coast Internet Solutions email address in connection with the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates the use of the WorldWide Business Products, Inc. dba Coast Internet Solutions Network, WorldWide Business Products, Inc. dba Coast Internet Solutions equipment or any WorldWide Business Products, Inc. dba Coast Internet Solutions email address. A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

If you are found to have spammed, without warning, WorldWide Business Products, Inc. dba Coast Internet Solutions reserves the right to disable your domain/terminate your account. In addition, WorldWide Business Products, Inc. dba Coast Internet Solutions may impose a $100 penalty for each spam policy violation. WorldWide Business Products, Inc. dba Coast Internet Solutions solely reserves the right to refuse or cancel service to known spammers. Lastly, WorldWide Business Products, Inc. dba Coast Internet Solutions reserves the right to determine what violates this policy. As such, any violation may result in cancellation of services without refund.

Distribution and/or Transmission of Obscene or Indecent Speech or Materials
Violation of indecency and obscenity laws can result in criminal penalties.

Technical Support Boundaries
WorldWide Business Products, Inc. dba Coast Internet Solutions does provide 24/7/365 Technical Support to all its Resellers and direct clients. However, we do not provide support to your clients or your resellers. WorldWide Business Products, Inc. dba Coast Internet Solutions does not provide Technical Support or help with programming, HTML code, custom programming and 3rd Party Software, whether installed or pre-installed on your computer or our server.

Intellectual Property Rights
Material accessible to you through WorldWide Business Products, Inc. dba Coast Internet Solutions's Services may be subject to protection under the United States or other copyright laws, or laws protecting trademarks, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the WorldWide Business Products, Inc. dba Coast Internet Solutions Service in a manner that would infringe, violate, dilute or misappropriate any such rights, with respect to any material, which you access or receive through the WorldWide Business Products, Inc. dba Coast Internet Solutions Network. If you use a domain name in connection with the WorldWide Business Products, Inc. dba Coast Internet Solutions Service or similar service, you must not use that domain name in violation of any trademark, service mark, or similar rights of any third party.

Defamation
Defamatory speech distributed over the Internet can result in civil liability for the defamer.

Refusal of Service
WorldWide Business Products, Inc. dba Coast Internet Solutions reserves the right at its sole discretion to refuse or cancel service. Violation of any of WorldWide Business Products, Inc. dba Coast Internet Solutions's Rules and Regulations could result in a warning, suspension, or possible account termination. Accounts terminated due to policy violations will not be refunded.

Indemnification
Customer agrees that it will protect, indemnify, save and hold WorldWide Business Products, Inc. dba Coast Internet Solutions harmless from any and all stipulations, liabilities, losses, expenses and claims, as well as reasonable attorney's fees assessed against WorldWide Business Products, Inc. dba Coast Internet Solutions, its agents, customers, officers, employees and administration that may arise or result from any service provided or performed or agreed to be performed or any product sold by it's customers, agents, employees or assigns. Customer agrees to defend, indemnify and hold WorldWide Business Products, Inc. dba Coast Internet Solutions harmless against liabilities arising out of; (1) any injury to person or property caused by any products sold or distributed in association with WorldWide Business Products, Inc. dba Coast Internet Solutions's Services; (2) any material furnished by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright violation and any defective products sold to a customer from WorldWide Business Products, Inc. dba Coast Internet Solutions's Services.

Satisfaction Guaranteed:
WorldWide Business Products, Inc. dba Coast Internet Solutions offers a 30 day money back guarantee on our web hosting services. If you are not completely satisfied with our web hosting services within the first 30 days of your contract, you will be given a full refund of the hosting amount excluding setup fees, domain registration fees and overages.

Disclaimer
WorldWide Business Products, Inc. dba Coast Internet Solutions will not be responsible for any damages your business may suffer. WorldWide Business Products, Inc. dba Coast Internet Solutions makes no warranties of any kind, expressed or implied for services we provide. WorldWide Business Products, Inc. dba Coast Internet Solutions disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by WorldWide Business Products, Inc. dba Coast Internet Solutions and its employees. WorldWide Business Products, Inc. dba Coast Internet Solutions reserves the right to amend or update these policies without notice. Failure to follow any terms and conditions may result in account deactivation.

WorldWide Business Products, Inc. dba Coast Internet Solutions furthermore expects that its customers who provide Internet services to others will fully comply with all applicable laws concerning the privacy of online communications. A customer's failure to comply with those laws will violate this policy. Finally, WorldWide Business Products, Inc. dba Coast Internet Solutions wishes to emphasize that in accepting services, customers indemnify WorldWide Business Products, Inc. dba Coast Internet Solutions for the violation of any law or WorldWide Business Products, Inc. dba Coast Internet Solutions policy, that results in loss to WorldWide Business Products, Inc. dba Coast Internet Solutions or the bringing of any claim against WorldWide Business Products, Inc. dba Coast Internet Solutions. This means that if WorldWide Business Products, Inc. dba Coast Internet Solutions is sued because of activities of the customer that violate any law, or this policy, the customer will pay any damages awarded against WorldWide Business Products, Inc. dba Coast Internet Solutions, plus costs and reasonable attorneys' fees.